Issue 2: The normal doorbell chime does not work after installation If it is different, you may need to replace your transformer. You need 10-36 VAC 10 VA current to properly charge the device without any damage. If there is no interruption to power and your blinking indicator still does not work, check if the power supply is compatible with the device. If the red LED light does not turn on right after your installation, check and make sure that you turned your power back at the circuit breaker that you turned off before the installation process. Issue 1: The Red LED light does not turn on You can also get the help of the Skybell customer service team if any of the following solutions do not work. Here are the best ways to troubleshoot those situations. However, there are several common issues that can arise when using it, as in any electrical device. Skybell is known to be a highly effective device without many operational issues. If it does not, it means you have not properly completed the steps. Hold it in place until you see the LED bulb illuminating. The top of the Skybell should be attached to the lip first. Get the Skybell HD and find the lip on the top of the plate. If there is any excess wiring, you can tuck them in. Insert wires under each screw and tighten well. Remember that when you are screwing the device to the plate. The ends of the wires should have enough space to pass from underneath.
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Install the mounting plate in place using the screws included. This is where you should be particularly careful not to touch two wires together.
Your holes should be lined up with the mounting plate, with the screws facing forward.
Place the device on the mounting plate carefully. There are screw anchors included in the kit to provide a snug fit for the screws. If you are setting up the doorbell on a wood surface, use a screwdriver to make the holes. The drill bit is included in your product kit. If the screw holes of the previous doorbell match with the new Skybell, you can skip this step. You can use the mounting plate as a guide for this. Determine where the screws will be placed. You do not need the wires to touch and activate your door chime during the installation process. Take all the wires out and separate them from each other. Your first step is to remove the existing doorbell. The product kit that will come with the device will also have a set of instructions for you to install the device. Let us quickly take you through the basics. There are many video guides that will take you through the installation process of a Skybell. This also includes any motion alerts with visitors who do not know and video calls that may have been attempted through the device which you have missed. In case you were away the entire day without getting a chance to monitor your feed, Skybell has an activity history log that allows you to review any visitors who may have come while you are away.
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Once you get the alert from the device, you can have a full conversation with your visitor thanks to the 2-way audio. This way, you can set several members of your family to get an alert from the Skybell so whoever is available can come and answer the door.
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It also has a record functionality that lets you download any video that it records, letting you watch it at any time you wish.īeing able to add multiple users is another attractive feature of this device. The Skybell app is simple and easy to use, allowing you to monitor your door at any time by starting a living video. It has a motion sensor that provides additional security for you.Ī visitor that comes to your front door or the place where you have installed Skybell does not have to press the button for you to get an alert. It lets you see anyone that is close by with up to 1080 HD clarity and 5x zoom. HD video is perhaps the most coveted feature in Skybell. In case of an attempt to breach the security of your home, Skybell captures good quality photos and videos that you can show law enforcement to catch criminals. This smart video doorbell provides protection and security by deterring intruders from breaking into your home.